2008-11-24

SqlNavigator site gives error

Last month and today again when I try to access to the SqlNavigator site (http://sqlnavigator.inside.quest.com/) I got an error page (I show below the error messages).

Last month after several days without being able to access I found out that I needed to clean the cookies I had for quest.com.
Quest people already knows about this problem.


HTTP Status 500 -


type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: java.lang.ArrayIndexOutOfBoundsException: 1
com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:284)
com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:202)
com.jivesoftware.base.action.util.JiveFilterDispatcher.doFilter(JiveFilterDispatcher.java:54)
com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
com.opensymphony.webwork.dispatcher.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:88)
com.jivesoftware.base.PresenceFilter.doFilter(PresenceFilter.java:135)
com.quest.RedirectFilter.doFilter(RedirectFilter.java:50)
com.jivesoftware.util.SetRequestCharacterEncodingFilter.doFilter(SetRequestCharacterEncodingFilter.java:76)
com.jivesoftware.base.util.ApplicationInitializedFilter.doFilter(ApplicationInitializedFilter.java:73)

root cause

java.lang.ArrayIndexOutOfBoundsException: 1
com.quest.interceptor.QuestAuthInterceptor.questSsoCheck(QuestAuthInterceptor.java:58)
com.quest.interceptor.QuestAuthInterceptor.before(QuestAuthInterceptor.java:36)
com.quest.interceptor.QuestAuthInterceptor.intercept(QuestAuthInterceptor.java:26)
com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
com.jivesoftware.forum.action.LocaleInterceptor.intercept(LocaleInterceptor.java:104)
com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
com.opensymphony.webwork.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:174)
com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
com.jivesoftware.base.action.interceptor.JiveLoginInterceptor.intercept(JiveLoginInterceptor.java:42)
com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
com.opensymphony.xwork.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:151)
com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:116)
com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:273)
com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:202)
com.jivesoftware.base.action.util.JiveFilterDispatcher.doFilter(JiveFilterDispatcher.java:54)
com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
com.opensymphony.webwork.dispatcher.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:88)
com.jivesoftware.base.PresenceFilter.doFilter(PresenceFilter.java:135)
com.quest.RedirectFilter.doFilter(RedirectFilter.java:50)
com.jivesoftware.util.SetRequestCharacterEncodingFilter.doFilter(SetRequestCharacterEncodingFilter.java:76)
com.jivesoftware.base.util.ApplicationInitializedFilter.doFilter(ApplicationInitializedFilter.java:73)

note The full stack trace of the root cause is available in the Apache Tomcat/6.0.16 logs.


Apache Tomcat/6.0.16

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